Karnataka Seva Sindhu (Citizen Services Portal)
Department / Authority: Centre for e-Governance, Government of Karnataka
Am I ready to apply?
Check off the requirements below to verify if you have everything ready before visiting the portal.
Tip: Keep digital scans (PDF/JPEG within prescribed file size limits) ready before launching the online form to avoid session timeouts.
What this service does
Official unified state service delivery portal by the Centre for e-Governance, Government of Karnataka. Connects citizens across urban and rural Karnataka with statutory revenue certificates, social security pensions, transport endorsements, commercial licences, and flagship guarantee schemes.
Who can use it / Eligibility
Residents and native citizens of Karnataka state possessing valid proof of address and identity within Karnataka.
What you'll need (Documents Required)
- 1Aadhaar Card of the applicant (mandatory for e-KYC).
- 2Ration Card (BPL/APL) for welfare and guarantee schemes.
- 3Proof of Address in Karnataka: Electricity bill, Water bill, or Voter ID.
- 4Salary slip, Form 16, or self-declaration for Income Certificate.
- 5School Transfer Certificate (TC) or study certificate for Domicile / Caste verification.
How it works (Step-by-Step)
- 1Visit the official Seva Sindhu portal at https://sevasindhuservices.karnataka.gov.in/.
- 2Click 'New User? Register Here' to create a citizen account using DigiLocker or Mobile OTP.
- 3Log in and click 'Apply for Services' > 'View all Available Services'.
- 4Search for the desired service (e.g., 'Income Certificate' or 'Caste Certificate - SC/ST/OBC').
- 5Fill in personal, family, and address details, upload scanned documents, and verify via Aadhaar OTP.
- 6Pay the nominal Sakala fee online via NetBanking/UPI/Cards.
- 7Download acknowledgment slip containing GSC number for tracking.
Citizens can apply in person at any Karnataka One, Bangalore One, or Grama One service centre with original documents and nominal service charges.
Key Service Facts
Nominal statutory facilitation fees: ₹25 to ₹40 per certificate/service as prescribed by the Karnataka Citizen Services Rules. Guarantee scheme applications are 100% Free (₹0).
Statutory Sakala timeline: 7 to 21 working days for Revenue certificates (Caste, Income, Domicile). Instant acknowledgment with GSC number upon submission.
080-22230040 / 080-22279954 | sevasindhu@karnataka.gov.in
Every URL, document list, and fee requirement is verified against gov.in or nic.in portals. (karnataka.gov.in).
Transactions occur only on government websites. Never share OTPs or passwords with third parties.
